We work with organisations to provide 1, 2 or 3 day courses that also gain ICF (ACSTH) Accredited Coach Specific Training Hours certification
Blessing White’s (2009) workplace research indicates that most employees are looking for interesting or meaningful work. Yet each employee defines “interesting” or “meaningful” differently. As a result, well-intentioned high-potential programmes can fall short for everyone because organizational goals, managerial priorities and employee aspirations don’t align.
To succeed, organisations need to:
- Hold managers accountable for coaching
- Identify the skills and attributes that matter most
- Work with employees’ talents
- Help employees understand what drives them
- Provide development opportunities
- Understand what makes exceptional leaders
In their seminal book, The Leadership Challenge, Jim Kouzes and Barry Posner outline five fundamental practices of exemplary leadership. In over 30 years of original research, and data from over three million leaders, Kouzes and Posner collected thousands of ‘personal best’ stories—the experiences people recalled when asked to think of a peak leadership experience. Although people’s individual stories were different, their leadership experiences revealed similar patterns of behaviour, allowing Kouzes and Posner to identify the five leadership practices outlined below. This provides the basis for coaching at work.
- We use double loop learning to ensure you learn about yourself, as well as the skills, knowledge and understanding you need to be the best coach you can be.
- We are interactive with demonstrations and practice as well as knowledge input.
- We create an informal and relaxed yet challenging environment.
- We move from knowledge sharing and input to experiential and interactive sessions through the course.
- We help you to solicit and generate high-quality feedback.
- We create space for group discussion and sharing interests.
- We work with cross-cultural examples.
- We tell real life stories about our own experiences in coaching.
- We find opportunities to play with the creative coaching tools.
- We develop ‘safe’ coaches who work with integrity.
- We walk our talk.
- We have FUN!
Typical content will include all of the following and then a selection of additional sessions that fit with your organizational purpose and culture;
- Introduction and objectives
- What is coaching?
- What coach managers do and how
- Trust, challenge and rapport
- Gardener’s multiple intelligences
- Using GROW for feedback
- Theories and models of coaching
- Ethics, boundaries and contracting
- Personal action plan
All our trainers are professionally qualified, post graduate and organizationally experienced individuals. Contact us for a bespoke design and proposal that will be unique to your development needs.
By the end of our course managers will;
- Better understand the basic principles of coaching and how coaching can be incorporated in their managerial toolkit especially when used as a daily tool to assign tasks or provide feedback
- Better understand non-directive and directive approaches to coaching and the difference between a coach and a mentor
- Learn key skills involved in coaching, like goal-setting, active listening, empathising, questioning, giving feedback, challenging, preparing an action plan etc
- Have improved their ability to help individuals or teams to acquire different perspectives and insights and how to achieve desired outcomes
- Increase self-awareness and learn how personal values and experiences can increase verbal and non-verbal communication